Account management

Your guide to managing your Smart™ salary packaging account.

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View your benefits

Once you have logged in to your account, you will see your dashboard with your account balance. From here you can navigate as required by clicking the left-hand side menu and the ‘person account’ drop down menu.

 

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Add a benefit

Select ‘Add a benefit’ from the left-hand side menu
Click ‘Add benefit’ for details on the benefits you can include in your salary packaging
Click ‘Find out more’ for further details and the supporting documents required. If you’re ready to start, click ‘Apply here’
Benefits dashboard with navigation menu, welcome message, and prompts to set up salary packaging options

Manage your account with confidence

Check out our easy-to-follow video and pdf guides for help managing your salary packaging account

How to change your deductions

How to make an online claim

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Salary packaging account user guide

We're here to help

FAQs

Will salary packaging affect my tax return?
Do I have to work full time to be able to salary package?
Can I salary package if I have an education debt, such as HECS-HELP?
I’m interested in salary packaging. How do I start?
Can I change things once my Queensland Government salary packaging arrangements are set up?

Important information

Salary packaging is only available to eligible employees of the Queensland Government as per the Standing Offer Arrangement QGP0065-21. The implications of salary packaging for you (including tax savings and impacts on benefits, surcharges, levies and/or other entitlements) will depend on your individual circumstances. The information in this publication has been prepared by Smartsalary Pty Ltd for general information purposes only, without taking into consideration any individual circumstances. Smartsalary Pty Ltd and the Queensland Government recommend that before acting on any information or entering into a salary packaging arrangement and/or a participation agreement with your employer, you should consider your objectives, financial situation and needs, and, take the appropriate legal, financial or other professional advice based upon your own particular circumstances. You should also read the Salary Packaging Participation Agreement and the relevant Queensland Government Salary Packaging Information Booklets and Fact Forms available via the Queensland Government Arrangements Directory. The Queensland Government strongly recommends that you obtain independent financial advice prior to entering into, or changing the terms of, a salary packaging arrangement.